Track Payment Status in Real-Time
James is the finance manager for a large healthcare provider. His job requires him to manage a high volume of claim payments and ensure that payments are processed smoothly and on time. However, James often struggles with tracking the status of payments across multiple systems, leading to delays and frustration among providers who rely on timely reimbursements.
To James’ relief, his payer network began integrating with the Zelis Payment Status API. This powerful tool allows him to track the real-time status of payments, ensuring a seamless flow of information between his finance system and the payer’s payment system. Now, James can quickly identify any issues and resolve them before they become bigger problems.
Why It Matters
Streamlined payment tracking
Managing payments across various systems can be a logistical nightmare for someone like James. Without a centralized way to track payment statuses, errors, delays, and discrepancies often slip through the cracks, causing frustration for both the finance team and the providers. By integrating the Zelis Payment Status API, James was able to simplify payment tracking, giving him real-time visibility into the status of all claim payments, whether approved, delayed, or completed.
Use Case Featured APIs
- Payment Status
Zelis APIs
Real-Time Payment Monitoring
James, with the help of the Zelis Payment Status API, now has full visibility into the status of every claim payment in real-time. Whenever a payment is processed, the API allows him to easily check if it has been approved or delayed, providing transparency, and reducing the need for constant follow-ups. This has significantly reduced the administrative burden and allowed James to focus on more strategic financial planning.
In addition, James supports healthcare providers like Dr. Anderson, who can also benefit from this real-time information. This allows James to provide Dr. Anderson with real-time updates on his payments, ensuring he is no longer in the dark about their status. This reduces Dr. Anderson’s administrative workload and gives him peace of mind, as he can accurately predict his cash flow.
Improved Payment Experiences Start Here
In an increasingly fast-paced healthcare industry, payers need tools that offer speed, accuracy, and efficiency. Zelis’ Payment Status API provides just that by delivering up-to-date payment statuses with a simple request. With integration capabilities, the API enables both healthcare finance teams and provider service teams to keep track of payment statuses directly through their systems. The result is faster issue resolution, fewer manual errors, and an overall smoother payment process.
Zelis enables users
We are more than just Payment Status specialists. Zelis’ innovative catalog of APIs bolsters platforms with intelligent technologies designed to reduce friction in the healthcare financial space. Read on to learn how to leverage Zelis innovation to enhance your platform’s payment management capabilities.
