Member Payments on Their Schedule
Maude is always on the go. Since retiring, she has become a social butterfly and spends much of her time active and entertaining friends. From impromptu lunches and concerts to book clubs and her senior’s swim league, Maude keeps a tight schedule of activities.
For her finances, Maude is a devoted user of automatic pay features, so she doesn’t have to worry about missing a payment. Last year, when her insurance provider enhanced its member portal with the Premiums Payments API, she suddenly had more control over how she could schedule and submit premium payments. Before the enhancement, Maude was unable to schedule automatic payments. Now, instead of paying a bill early or reminding herself to pay on the due date, Maude can quickly schedule a payment and move on with her life.
Why It Matters
Boost member happiness through autonomy
Maude once read that the key to happiness is having the power to choose. She found that this principle even applied to things like health insurance.
With the Premiums Payments API functionalities added to her insurance payment portal, Maude, not her insurer, decided when to schedule her automatic premium payments. She could easily schedule, edit, and cancel automatic payments in the portal to suit her needs. For Maude, happiness was all about choice.
Use Case Featured APIs
- Premiums Payments
Zelis APIs
Predictability, and choice
With the Premiums Payments API functionalities added to her insurance payment portal, Maude decided when to schedule her automatic premium payments. She could easily schedule, edit, and cancel automatic payments in the portal to suit her needs. For Maude, happiness was all about choice.
Improved user experiences start here
In the ever-changing healthcare financial space, Zelis offers reliability through innovative technology paired with industry experience. Leverage Zelis’ expertise to enhance payment services and provide members with helpful tools to reduce payment blockers.
Zelis enables users
We are more than payment portal specialists. Zelis’ innovative catalog of APIs bolsters platforms with intelligent technologies designed to reduce friction in the healthcare financial space. Learn how to leverage Zelis innovation to boost your platform’s performance.
Zelis APIs
Featured Products
Premiums Payments
Submit payments, including binder and premium, refunds, and query payment status with a secured REST API.