Provider Search
Provider Search facilitates easy care navigation with configurable provider and facility searches.
Search History
Empower members and support teams with fast, reliable access to recent search history and saved providers. Enhance care navigation and reduce friction with personalized Search Recall and Support Tools built into your platform.
API Overview
Search smarter, support faster
Members often revisit searches or need help recalling provider options. Without Search History, this process becomes repetitive and frustrating.
Zelis’ Search History API enables quick retrieval of a member’s recent activity, including Search Revisit and Provider Bookmarking. Members can save up to 10 providers and revisit their most recent searches with ease. Support representatives can access this data to assist members efficiently.
Search History is an add-on to the Provider Search API or Provider Search: TiC APIs. It enhances Member Navigation Tools and empowers a more personalized, stress-free experience.
What to Expect
Why Zelis?
Zelis modernizes healthcare financial experiences through data-driven technology, and our APIs simplify everyday healthcare experiences for your users. The Search History API helps both members and support teams revisit recent searches and saved providers, making care decisions faster and easier.
Advantages Breakdown
- Saved Searches – Quick access to the last 10 searches performed by a member
- Saved Providers – Members can save up to 10 providers for future reference
- Search Recall – Retrieve recent activity to support smarter care decisions
- Support Tools – Enable representatives to assist members with ease
- Provider Bookmarking – Help members track and compare care options
- Member Navigation Tools – Streamline the care journey within your platform
Use Case
Smarter Provider Search Recall
Discover how Elia navigates care confidently using Zelis’ Search History API—revisiting, comparing, and deciding without starting over.
View use caseRelated APIs
Enhance the workflow of your platform
Provider Search with Transparency in Coverage
Provider Search with TiC combines powerful search with Transparency in Coverage supported rates, as well as member-specific benefit data and costs.