Premiums Payments
Submit payments, including binder and premium, refunds, and query payment status with a secured REST API.
Payment Status
Give your teams and providers the visibility they need to stay informed—without waiting on manual updates or support inquiries. The Payment Status API offers timely access to key payment milestones, including when a payment is initiated, processed, or returned.
By surfacing actionable insights at each stage of the payment journey, this API reduces uncertainty, supports faster response times, and helps enhance provider satisfaction.
API Overview
Stay Ahead with Instant Payment Updates
Manual tracking of payment statuses often creates bottlenecks, increases administrative overhead, and delays provider reimbursements. Traditional methods can lack the timely visibility needed to support efficient financial operations and provider satisfaction.
The Zelis Payment Status API delivers up-to-date visibility into payment progress—enabling payers to monitor approvals, completions, and exceptions as they occur across the payment lifecycle. If a payment is delayed or fails, the API surfaces clear status indicators and failure reasons to support faster resolution and minimize downstream disruptions.
Designed to complement existing workflows, this API acts as an alternative status channel that integrates easily with internal systems. Payers can configure alerts and reporting preferences to receive updates when and how they need them—reducing ambiguity and streamlining operational responses.
By offering timely access to actionable payment data, the Payment Status API helps payers improve reconciliation processes, reduce support inquiries, and enhance transparency across payment workflows.
What to Expect
Why Zelis?
Zelis modernizes healthcare financial experiences through data-driven technology, and our APIs simplify everyday healthcare experiences for your users. The Payment Status API ensures quick, accurate, and transparent payment tracking, reducing friction in payment reconciliation and providing actionable insights to users.
Use Case
Track Payment Status in Real-Time
James uses the Zelis Payment Status API to track payments in real-time, improving tracking, issue resolution, and provider satisfaction.
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