Personalized Health Navigation
John is a busy marketing executive who values his health but often struggles to keep up with his preventative care and medical appointments. Recently, however, he noticed he was feeling fatigued and stressed. Concerned about these symptoms, he visited his doctor and learned that he had high blood pressure.
His doctor advised him to manage his stress and blood pressure more effectively to improve his overall health. With his demanding job and family commitments, John found it challenging to keep track of the health-related tasks and appointments required to manage his blood pressure.
Fortunately, John’s health insurance provider has integrated the SmartShopper Propel API into their member portal. This integration enables John to receive personalized health activities tailored to his needs, helping him take proactive steps towards better health and earn rewards for completing these tasks.
Why It Matters
Empowered Health Management
Navigating the intricacies of healthcare can be overwhelming, especially for someone like John, who is constantly balancing multiple responsibilities. SmartShopper Propel‘s functionalities empower him by providing a clear, organized view of his personalized health activities. This streamlined approach helps John manage his health effectively, making it easier for him to prioritize essential tasks, such as wellness visits and preventative care actions, without adding to his stress.
Use Case Featured APIs
- SmartShopper Propel
Zelis APIs
Guided Health Activities
With the SmartShopper Propel API, John can easily access a range of tailored activities that guide him through essential health tasks for blood pressure management. For instance, when he logs into the member portal, he sees a prompt: “Track your blood pressure weekly and earn a reward of $10.” Motivated by the reward and the need to manage his condition, John quickly sets up reminders to have his blood pressure checked.
The API also serves relevant activities, such as completing a health risk assessment, learning about blood pressure management, and scheduling his annual wellness visit. If John ever needs assistance, he can contact the health plan’s concierge team, who can help him navigate his activities over the phone, ensuring he stays on track with his health management.
Elevate Member Engagement
Transform healthcare with Zelis’ innovative technology that boosts member engagement. By integrating the SmartShopper Propel API, health plans can empower members like John with personalized health activities that drive proactive health management and improve outcomes. This powerful tool not only enhances member satisfaction but positions health plans for success in an increasingly competitive market.
Zelis enables users
We are more than just health management specialists. Zelis’ innovative catalog of APIs bolsters platforms with intelligent technologies designed to reduce friction in the healthcare financial space. Read on to learn how to leverage Zelis innovation to enhance your platform’s performance.
Zelis APIs
Featured Products
SmartShopper Propel
Enable members to engage in personalized health activities with tailored tasks and rewards, simplifying health management. Drive better health outcomes, reduce costs, and increase the utilization of healthcare services.
